Terms of Service

These Terms of Service ("Terms") govern your access to and use of https://keratine.in and any purchase you make from Keratine. By using our website or placing an order, you agree to these Terms.

Eligibility & Accounts

You must be at least 18 years old, or have the consent of a parent or guardian, to purchase from us. If you create an account, you are responsible for keeping your login details confidential and for all activity under your account.

Products & Pricing

• We strive to display products, descriptions, and prices accurately, but errors may occur. We reserve the right to correct any errors and to change prices at any time.
• Product colours and packaging may vary slightly from images shown.
• All prices are listed in Indian Rupees (INR) unless stated otherwise and are inclusive of applicable taxes where indicated.

Orders & Payment

When you place an order, you make an offer to purchase. We may accept or decline any order. Payment must be completed through our available payment methods, including Cash on Delivery where offered. We reserve the right to cancel orders suspected of fraud or error.

Shipping & Delivery

Delivery timelines are estimates and may vary due to location or circumstances beyond our control. Risk of loss passes to you upon delivery. Please refer to our shipping information for details.

Returns & Refunds

Returns and refunds are handled in line with our returns policy. Certain items may be non-returnable for hygiene or safety reasons. Please review the returns policy before purchasing.

Intellectual Property

All content on this website — including text, logos, graphics, and images — is the property of Keratine or its licensors and is protected by applicable laws. You may not copy, reproduce, or use it without our written permission.

Acceptable Use

You agree not to misuse the website, including attempting to gain unauthorised access, disrupting its operation, or using it for any unlawful purpose.

Disclaimers & Limitation of Liability

Our products are cosmetic hair-care products and are not intended to diagnose, treat, or cure any condition. Always read the label and perform a patch test before use. To the maximum extent permitted by law, Keratine is not liable for indirect or consequential damages arising from the use of our website or products.

Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts of India.

Changes to These Terms

We may update these Terms at any time. Continued use of the website after changes means you accept the revised Terms.

Contact Us

For questions about these Terms, email us at support@keratine.in.